Monster Fishing Privacy Policy

1.1 Welcome to Monster Fishing, an e-commerce platform/marketplace for fishing gear and outdoor activities ("Platform"), managed by Rummit Fishing Co., Ltd.

1.2 We respect your privacy rights and comply with the Personal Data Protection Act of Thailand (Personal Data Protection Act B.E. 2562 – PDPA) and applicable laws in all countries where we operate.

1.3 This policy explains how we collect, use, disclose, transfer, and/or process your personal data ("you") and your rights related to that data. Please read it carefully. By using the Platform, you accept this policy.

1.4 "Personal Data" refers to any information about an individual that can identify that person directly or indirectly (e.g., name, ID card number, email, phone number, IP address, device location, etc.).

1.5 This policy is in conjunction with any other agreements (such as Terms of Service, consent forms, or disclaimers in various forms) and does not limit your rights under the law.

We may collect your data when any of the following occurs:

(a) You create a Monster Fishing account or log in to the Platform.

(b) You fill out a form, sign up for promotions, or participate in any activities (online or offline).

(c) You place an order, make a payment, request a refund, or interact with a transaction.

(d) You contact customer support via phone, chat, email, social media, or in-person.

(e) You use digital functions such as cookies, SDKs, or allow our app to retrieve information from your device.

(f) You link your Monster Fishing account with a social media account (Facebook, Line, Google, etc.).

(g) You provide reviews, comments, or fill out surveys.

(h) You participate in contests, games, or loyalty programs.

(i) You send information about another person to us (you confirm that you have received consent).

3.1 Examples of the types of data we may collect (as appropriate):

Identity Data: Name, gender, date of birth, photo, ID/passport number

Contact Data: Shipping/billing address, email, phone number

Account Data: Username, password (hashed), social token, login history

Transaction Data: Products purchased, amount, payment method, hidden card number, shipping status

Technical Data: IP address, browser type, OS version, UDID/IMEI, log files, GPS

Marketing Data: Interests, ad click history, newsletter subscription preferences

Multimedia Data: Photos/videos/audio uploaded or streamed on Monster Fishing Live

Other Data: KYC verification documents, contest submissions, complaints

3.2 You agree to provide accurate and up-to-date information. We may request additional documents to verify the accuracy of the data.

4.1 When you visit the Platform, our servers will automatically log data from your device (e.g., IP address, user-agent, pages visited, time spent) to analyze security and improve services.

4.2 Mobile apps may retrieve location data (GPS, Wi-Fi, Cell ID) to provide nearby store searches, shipping options, or product recommendations. If you do not wish to share this data, you can disable it in your device's settings.

4.3 When third-party SDKs (e.g., Google Analytics, Facebook SDK) are installed, your device may send some data to us and these third parties for analysis and fraud prevention.

5.1 We or our advertising partners use cookies, web beacons, pixels, or similar technologies to:

• Remember login and shopping cart.

• Analyze website and app performance.

• Personalize content and ads based on interests.

5.2 You can set your browser to reject certain cookies, but essential features of the Platform may not function properly.

We collect and use personal data for at least one of the following purposes:

(a) Processing and shipping orders, refunds, and after-sales services.

(b) Managing user accounts, login, and identity verification (KYC/AML).

(c) Customer service, answering inquiries, and resolving issues.

(d) Developing products, features, and user experiences through research and statistical analysis.

(e) Risk prevention, fraud detection, spam, or violation of terms of service.

(f) Communicating updates, system news, and important announcements.

(g) Marketing, promotions, and loyalty programs (only for users who have not opted out).

(h) Complying with the law, court orders, or government agency directives.

(i) Backing up or disaster recovery, or transferring business (merger/acquisition).

(j) Other purposes for which consent was obtained.

7.1 We implement technical measures (e.g., TLS/SSL encryption, password hashing, firewalls, WAF, intrusion detection systems) and organizational measures (e.g., access control, employee training, confidentiality agreements) to protect your data from unauthorized access.

7.2 Data will be retained for as long as necessary for the purposes it was collected or longer if required by law. After the data is no longer needed, we will securely delete or anonymize it.

8.1 We may disclose or transfer data to:

• Third-party IT service providers, analytics, or marketing.

• Transaction partners (sellers on the platform, shipping companies, payment service providers, service centers) to complete your orders.

• Technology and cloud service providers who store or process data on our behalf.

• Government agencies, courts, or law enforcement when required by law.

• Business transferees in the case of mergers, sales, or restructuring.

8.2 We do not sell personal data for direct commercial gain and ensure that our service providers keep data confidential and only use it for the intended purposes.

Our services are not intended for children under the age of 13. If we become aware that we have collected data from a child without parental consent, we will delete the data and close the account immediately.

We use third-party analytics and advertising services (e.g., Google Analytics, Meta Ads) that may use cookies to collect statistical data. These third parties have their own policies, which we recommend reviewing.

While we take reasonable efforts to protect your data, no system is 100% secure. Our platform may contain links to external websites beyond our control. We are not responsible for the practices or content of those websites.

Our servers or data processors may be located outside of Thailand. In such cases, we ensure that the recipient complies with data protection standards equivalent to or higher than those required by Thai law.

13.1 Withdraw Consent – You can withdraw consent partially or entirely at any time, which may affect your ability to use some services.

13.2 Access, Request Copies, Modify, Delete, or Suspend Data – Send your request with identification documents to [email protected]. We will respond within 30 days unless extended by law.

13.3 Opt-out of Marketing – Click "Unsubscribe" in emails or adjust account settings at any time.

Rummit Fishing Co., Ltd.

50 Moo 1, Kamit Subdistrict, Mueang Sakon Nakhon District, Sakon Nakhon Province 47220

Customer Service Center

Phone: 098-613-4818 (Daily 09:00–18:00)

Website: monsterfishing.com

15.1 Any disputes regarding services are governed by the Terms of Service and Thai law.

15.2 Monster Fishing may update this policy from time to time. Updates will be clearly posted on the platform, and continued use of the services after updates indicates your acceptance.

Last Updated: June 25, 2025